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Discover Hospitality!

Your online source for igniting your career in Hospitality. Discover how we can help with career information, training opportunities, exclusive job vacancies, and industry news and tips.

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Skills Passport: Your online professional portfolio!Track your training and career achievements in your very own Skills Passport.

Free, convenient and secure, the online Skills Passport allows you to house your CV, career plan, qualifications, achievements, and references in one convenient and highly functional place!

Once you’ve created your Skills Passport profile you can search and apply for jobs within the system, knowing that employers will be able to instantly review your Skills Passport profile. Presenting yourself to potential employers has never been easier!

Head on over and create your Skills Passport profile now!

What's in it for me?

Skills Passport: Your online professional portfolio!

Your own online professional portfolio, visible to 10s of thousands of employers who are looking for new and skilled team members, just like you!

Employers are using Skills Passport as their priority for finding just the right person today!

Upload your details, your gravatar, as well as the following professional information about yourself:

  • Your education
  • Your employment history
  • Your achievements
  • Referee details and references
  • Your vision (or your career plan to be dull about it)
  • Your CV

All these details (and more to come) will be visible to Skills Passport employers.

In addition, you can search for and find jobs, often exclusive to Skills Passport members, and customise your profile by way of the types of position you are looking for, so that employers can zero in on you, yes you, putting you at the front of the queue and ready to take on that role!

Head on over and create your Skills Passport profile now!

Ascet: Dont waste another year

Should I bother?

Skills Passport: Your online professional portfolio!

Skills Passport is growing rapidly, and so are the things you can do there! Soon you’ll be able to create your own video and image gallery so that you can demonstrate your skills in realtime!

You’ll also be able to create your own PDF version of your CV, your Skills Passport in portable form, including all your details above and links to your video and image gallery and online Skills Passport. Exposing yourself (in a good way) has never been easier!

Not only that, but your online Skills Passport will have its own URL and you will be able to apply for jobs within Skills Passport itself, cutting through the masses of applicants and ensuring that you get noticed! Skills Passport employers are using the system to reduce time in wading through applicants and are prioritising applicants with a fully populated, impressive (like you), Skills Passport online portfolio.

SO…get involved and expose yourself now! Visit Skills Passport to create your profile and get busy. Your next big thing is waiting for you! What are you waiting for?

Apprentice Skills Pathways

Let us help ignite your career

Apply to be part of the Skills Pathways Program and we’ll find the right apprenticeship and training for you. We’ll match you with the right restaurant and registered training organisation. Importantly we’ll provide on-going support and a Skills Passport to monitor your progress along the way.

The initial phase of this program covers the following 4 courses:

  • Certificate III in Commercial Cookery — Apprenticeship

You will acquire the necessary skills and knowledge needed to operate as a trade cook in a commercial kitchen. You will learn how to produce quality foods, plan menus, control costs and work as part of a team in a hospitality environment. Practice skills will be developed for the hygienic preparation and service of a range of meals in a professional manner. The course also contains a range of elective units specific for various industry sectors.
Download the brochure (PDF 500KB)

  • Certificate IV in Commercial Cookery

This certificate is for qualified cooks and recognises prior learning and training. This course builds on your trade qualification and will develop your knowledge and understanding of hospitality management. You will gain an additional skills set encompassing human resources, customer service, finance and work health and safety practices, whilst exercising your own judgement and flair.
Download the brochure (PDF 500KB)

  • Certificate III in Hospitality (Apprenticeship — Front of House)

This competency-based pathway program provides entry-level practical skills and relevant theoretical knowledge in: providing service to customers, safe work practices , coaching, hygiene practises for food safety, introduction to food knowledge, food and beverage service, coffee and beverage knowledge. The course also contains a range of electives that will enhance your skill set.
Download the brochure (PDF 500KB)

  • Apprentice Supervision

Have you considered a supervisory role? The Skills Pathways Program can support you in undertaking formal training that assists in the effective management of apprentices and identifies what to do and where to go for support, such as the Apprenticeship Mentors at Restaurant & Catering Australia.
Download the brochure (PDF 500KB)

The registered training organisations participating in this Skills Pathways Program are:


Apply online now!

CAREERS

Learn how Discover Your Career can help you!

Learn how searching for hospitality and tourism jobs and training opportunities is made easy via Discover Your Career and Skills Passport.

What can I do?

The hospitality industry is growing and there’s a shortage of good people to fill these great jobs right now!

DISCOVER HOSPITALITY

William Angliss Open Day - 13 August - Melbourne

If you’re considering an exciting career in Foods, Tourism, Hospitality or Events, be sure to visit our annual Melbourne Open Day on Sunday 13 August between 10.00am and 3.00pm!

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Stanley College
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Commercial Cooking and Hospitality: Looking Ahead in 2017

In the heavily subjective spaces of cookery and hospitality, riding the trends is as important as setting them. Let's look ahead to what's next.

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Canberra Institute of Technology
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TAFE NSW: Cookery and Wine Courses

Do you have a passion for food or wine? A chef or sommelier course will put you in the world of great taste.

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CAREERS

Hospitality Courses - TAFE Brisbane

A TAFE Queensland Brisbane qualification is the secret ingredient you need for a hot career in hospitality.

From developing gastronomically delightful menus to creating star-studded events, you'll learn the skills you need to take on the world with our range of certificate and diploma courses.

TAFE QLD Brisbane teachers will give you the recipe for success at our state-of-the-art College of Tourism and Hospitality (COTAH). Boasting a 200 seat fine-dining restaurant, 100 seat bistro, 10 professional kitchens and a 60 seat theatre and demo kitchen, this world-class facility will have you mastering the art of working in a commercial kitchen, catering for events and functions and much more!

[embed]https://youtu.be/ut0T9qb_vE4?list=PLmEq__Th2FyA30R4-mWIDsCHIHsxEnHV7[/embed]
Qualifications you can take anywhere:

- Hospitality
- Event management
- Commercial cookery
- Patisserie
- Food and beverage
- Kitchen operations
- Food safety supervisor
- Responsible service of alcohol
- Meat retailing
- Bakery

Read more: http://bit.ly/TAFE-Brisbane-Hospitality

CAREERS

What I've learnt: Thomas Pash

The CEO of the fast-growing Urban Purveyor Group talks about the importance of deep knowledge, and what the real secret sauce in the hospitality business is.


“I’ve loved the industry from the moment I got into it. My first hospitality job was when I was 14 at a ten-table Mexican restaurant. I was the cook, the server, and the janitor: you name it I did it. I was fortunate enough between starting out very young and being the CEO of a two-billion-dollar hospitality group by the age of 30 to touch on just about every position across the industry: from bartender to catering service manager.

I’ve worked with some pretty amazing groups from the beginning and was lucky they thought I was doing a good enough job to promote me at a relatively young age. By the time I was 18 I was the general manager of a large seafood restaurant that, in the early ’90s, was turning over $125,000 per week. At 22 I was managing my first 2000-room hotel.

No matter where people end up working, I think that everybody should spend time in the service and hospitality industry. It helps you to learn, identify and relate to human behaviour. It’s also gives you experience of handling stress in a fast-paced environment.

Over the years I’ve worked with some companies that were very good at what they do. Generally they had a very specific sequence of service and focused on taking care of the customer. One of the secrets I’ve learned is the importance of having a deep knowledge of your product, whether that’s menu items or catering options. Early on, some of the more rigorous training programs I went through encouraged a maniacal attention to a detailed product understanding. That’s stuck with me. Knowledge gives you credibility when you are talking to and taking care of a guest. It allows you and the rest of your team to take real pride in what you offer.

In many ways this industry is very simple; you need to control the various “cogs”. The rent “cog” is central and should be between five and eight percent of your sales. If you control your rent, labour, food and beverage “cogs” you can do very well out of it. If you lose site of one category or another, it’s typically an uphill battle.

Many people, when opening a new restaurant or bar, tend to limit themselves, thinking a small venue is easier to manage. Starting out small can really hurt you long term. Within the Urban Purveyor Group, a lot of our venues seem really big. Possibly too big from Monday to Wednesday, but it’s those peak days from Thursday to Sunday that make the business. That’s when the bulk of people are dining out and spending their money and that can really push the needle on making a profit. You don’t want to be turning people away on a Friday night because you’re constrained by size and number of seats at peak times. If you want to get big or maximise your opportunities in this industry it’s okay to think big and it’s okay to over-design or over-scale a venue because you really can benefit from that.

After going through business school and being a part of some wonderful companies, I’ve realised that all great companies are really service-based companies. Having a service-based approach will work for any business even if you are not in a service industry. People who grew up in hospitality understand service: they are not just looking after their guests; they’re serving each other.

A great thing about this industry: the feedback is immediate.  If you ask for feedback from your customers you will get it. Whether it’s good or bad you can immediately implement a change or improvement. I’m a student of the industry; I study the competition. I look at who are doing things that are interesting. You can take ideas and incorporate them into your business the next day and get immediate feedback from your customers. See what the innovators are doing out there, then grab it and bring it back to your restaurant or bar. Go out and see what’s driving the customer, work out who is doing what is expected but also that little bit more. It’s that little more that really is the secret sauce of the industry.”

http://rca.asn.au/magazine/what-ive-learnt-thomas-pash/

Bulla Gastronorm
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New Festival of Sailing for the Whitsundays

Airlie Beach will host 12 yachts along with their skippers, international crews and supporters for the final stop of the Clipper Round the World Yacht Race in January 2018.

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DISCOVER HOSPITALITY

Total Chef Aspire - realise your aspirations at HTN

Check out HTN's ASPIRE Students. They are all at the end of their 3rd week of the program and have already learnt many useful skills, tips, tricks and techniques they can use!

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DISCOVER HOSPITALITY

Mona proposes new waterfront hotel

Founder of Mona, David Walsh has unveiled intentions for a 172 room, 5-star hotel on the museum’s current site in Berriedale, Tasmania.

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Australian Tourism Awards
CAREERS

Study Tourism and Events at TAFE Queensland Brisbane

It's been said that the world is a book and those who do not travel only read one page. An internationally-recognised qualification from TAFE Queensland will launch you into a career that expands people's horizons. As a tourism or events manager, you'll experience new things too. Past TAFE students have gone on to work in far flung places like Germany, Switzerland, the US and France.