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Discover your future in Hospitality and Tourism

Your next team member awaits...
Is Tourism your game? Take the plunge!
Get your hospitality career cooking!!
Is Tourism your game? Take the plunge!

Get your hospitality career cooking!!

Your next team member awaits...
CAREERS

From Ayres Rock to Sydney via Melbourne

William Angliss Institute recently hosted 10 candidates for two days’ intensive learning about customer service management as part of their program supported by Jetstar in collaboration with Voyages Indigenous Tourism Australia.

For the program candidates worked to identify customer needs within the workplace by interviewing key staff to determine customer preferences in order to provide the best products and services. They created and personally distributed surveys to direct and indirect customers and developed or improved and implemented a standard operating procedure (SOP), which they then monitored and assessed.

The program also focuses on using effective communication skills to take responsibility for finding solutions for complaints and also how to manage conflict so that they result in positive outcomes.

The first part of the program was delivered at William Angliss Institute’s Melbourne CBD campus, the second part sees candidates presenting their projects to Voyages CEO Andrew Williams and Jetstar CEO David Hall in Sydney.

Of the 10 candidates, five are graduates from the Indigenous Traineeship Program at Ayers Rock Resorts which has been delivered by William Angliss Institute since 2012.

All candidates are currently working at Ayers Rock Resort in a variety of departments and hotels.

VOYAGES INDIGENOUS TOURISM AUSTRALIA


Voyages Indigenous Tourism Australia has managed various resorts on behalf of the Indigenous Land Corporation (ILC). Voyages offers experience-based holidays in spectacular wilderness locations including Ayers Rock Resort in the iconic Red Centre, Home Valley Station in the Kimberley region of Western Australia, and tourism facilities at Mossman Gorge in tropical Queensland.  For more information visit https://www.voyages.com.au/

Canberra Institute of Technology
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View from the kitchen - ICC Sydney

ICC Sydney is 'the place to be' - why not work here and start your career here - ICC Sydney wants you!

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Commercial Cooking and Hospitality: Looking Ahead in 2017

In the heavily subjective spaces of cookery and hospitality, riding the trends is as important as setting them. Let's look ahead to what's next.

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Looking for guaranteed work? Aspire is for you!

How does a guaranteed placement into some of Australia's best kitchens sound to you? Then this could be the perfect opportunity for you!

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Total Chef Aspire - realise your aspirations at HTN

Check out HTN's ASPIRE Students. They are all at the end of their 3rd week of the program and have already learnt many useful skills, tips, tricks and techniques they can use!

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Australian Tourism Awards
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QTIC Tourism Indigenous Employment Champions Network

The QTIC Tourism Indigenous Employment Champions Network, supported by The Star Entertainment Group, aims to support tourism employers to recruit and retain Indigenous employees. The Network is a group of volunteer tourism operators that have exhibited best practice in the recruitment and retention of Indigenous employment.

Together with the Champions, QTIC have developed a range of resources for tourism operators, presented at numerous industry conferences, facilitated industry forums, provided tourism industry career path information to Indigenous students and job seekers, and identified Indigenous employment placements within the industry.

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NSW Seafood Survey - can you help?
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Hospitality and Hotel Management

Hospitality is more than just food. If you love working with people and thrive in a fast paced environment, a career in the hospitality industry could offer you not only a great job, but also an exciting lifestyle.

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CAREERS

Master of Food Systems and Gastronomy at William Angliss

Do you want to generate positive change within the food system?

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ICC Sydney - current jobs and future careers

Now open, ICC Sydney is Australia’s premier fully-integrated convention, exhibition and entertainment precinct.

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