Your one-stop source for tourism qualifications and education opportunities. Find out about the industry's best courses, respected by employers, the best places to kickstart your career in tourism, hospitality, and events management.
ICC Sydney is Asia Pacific’s premier integrated convention, exhibition and entertainment precinct, underlining Sydney’s place as one of the world’s most desirable meeting and event destinations and providing the ideal platform to collaborate and innovate.
ICC Sydney Careers
Visit www.iccsydney.com.au for more information.
Staff Profile: Mathew Paine
Director of Human Resources
Mathew Paine is currently the Director of Human Resources at International Convention Centre Sydney (ICC Sydney). Mathew is a HR practitioner with over 16 years of senior Human Resource Management experience within the private and not for profit sector in both Australia and the UK. As ICC Sydney’s Chief Human Resource Officer, Mathew is helping to create a world-class HR department at ICC Sydney, attracting and developing the best talent and building a culture of engagement, agility and innovation. Under Mathew’s leadership, ICC Sydney has instituted best practice and industry leading human resources practices.
Mathew earned a Masters Degree in Strategic Human Resource Management from East London University and a Masters Degree in Labour Law & Relations from Sydney University. He is accredited as a Chartered Member of the Chartered Institute of Personnel and Development (CIPD, U.K) and a Certified Professional of the Australian Human Resources Institute (AHRI, Australia). Mathew is a strategic thinker with the ability to practically implement human resources initiatives and deliver results in complex and fast paced environments.
Careers Australia is one of Australia’s largest training providers. With 15 campuses located throughout Australia, our facilities and staff offer world class academic and student support.
Our extensive offering of accredited short courses, apprenticeships, traineeships, certificates and diplomas we provide creates thousands of pathways into employment and further education across a range of industries.
At Careers Australia, the student is at the centre of what we do. Our core focus is providing our students with the very best training, through a range a flexible learning options, and ensuring that the qualifications and skills we deliver to our students meet the needs of industry and the job.
Established in 2006, Careers Australia has grown to become one of the leading private providers of quality Education and Training in Australia. To date, Careers Australia has graduated over 24,000 students across multiple Campuses throughout Australia.
Careers Australia’s 16 Campuses are located across five states including Queensland, New South Wales, Victoria, South Australia and Western Australia. Careers Australia are meeting the needs and changing the landscape of education by delivering training through a combination of delivery methods including on and off-the-job, on campus, online and a flexible blended delivery of these methods.
At Careers Australia we deliver qualifications and training programs which service a broad cross-section of industries including:
- Aged Care, Nursing and Health Services;
- Automotive; Building and Construction;
- Business and Management;
- Early Childhood;
- Hospitality and Retail;
- Engineering and Civil Construction
Careers Australia brings to the table award winning quality education and professional teaching staff with current industry experience. With a staff of 1,200 dedicated professionals and a student body of 215,000, Careers Australia is well positioned to deliver on the skills needed to build Australia’s future.
Managing Director – Careers Australia
Patrick is the Managing Director of Careers Australia (CA).
Prior to commencing in his current role as Managing Director for Careers Australia, Patrick had been an industry advocate in major policy issues such as vocational education and training and employment programs, labour market reform, trade practice and competition policy for various industry bodies.
From 2006 to 2009, Patrick was Chairman of TVET Australia Pty Ltd. The owners of TVET Australia are the State, Territory and Commonwealth Ministers for Vocational and Technical Education (VTE). TVET’s primary role is to provide support services for the key stakeholders in Australia’s VET system.
In 2006 the Commonwealth Government appointed Mr McKendry as Chairman of the National Quality Council (NQC). The NQC brings together industry, employee, government and practitioner representatives to oversee and support the current and future quality of vocational and technical education across Australia. Patrick’s term as Chair of the NQC finished at the end of 2009.
Mr McKendry was also appointed as Director of the Worker’s Compensation Regulatory Authority (Q-Comp) Board by the Queensland Government in 2006. He also served as Chairman of the Finance and Audit Committee for this Board. Patrick’s term expired in June 2012.
Mr McKendry in 2011 was appointed by the Queensland Government as a Director of the Queensland Manufacturing Institute (QMI Solutions). QMI Solutions is dedicated to improving the skills, performance, innovation and capability of the Queensland Manufacturing Industry.
In June 2012, Mr McKendry was appointed by the Queensland Government as a Member of the Skills and Training Taskforce. The Taskforce has been commissioned by the Government to review Queensland’s Training System.
In January 2014, Mr McKendry was appointed as a member of the Queensland Government International Education and Training Advisory Council (IETAC). The Council has a specific focus on developing a long term strategy to ensure Queensland international education and training is world class, responsive and robust.
Study with TAFE NSW
The hospitality, tourism and events industry is one of the biggest employers in Australia and across the world. With the right mix of skills, experience, and qualifications you could have an exciting career working in this industry that can take you anywhere.
We offer a variety of study options; whether you want to commit to full-time, or need to balance studies with work or personal commitments, we have an option that’s right for you.
We have a huge range of courses that cover a variety of career paths equipping you with the right tools that you need to pursue your career. Check out the careers below and see where your journey may take you.
Our qualified teaching staff and state of the art educational resources will make learning as productive and enjoyable as possible, equipping you with the confidence and skills you need.
Hospitality and Tourism Benefits
- Fully-equipped and licensed training restaurants run by students across the state
- On-the-job training options
- Barista rooms, coffee rooms, wine tasting rooms, board rooms
- Work placement and mentoring programs
- International study tours (e.g. hospitality management students have been to Singapore)
- Industry expert trainers who still practise professionally
- Fully-equipped and licensed training restaurants run by students across the state
- On-the-job training options
- Mentoring programs with top restaurants
- State-of-the-art commercial training kitchens
Famous TAFE NSW Graduates
The proof is in the pudding and we have witnessed some of the Australia’s best, walking out our doors! View these inspirational TAFE NSW graduate stories:
Matt Moran, Chef, Restaurateur, TV Presenter and Author
Lisa McGuigan, famous winemaker and owner of McGuigan Wines
Ed Halmagyi, Chef, TV Presenter and Author
Dean Gibson, Chocolatier, Pastry Chef and Teacher
Tom Walton, Head Chef Bucket List
Morgan Clementson, Bakery Manager
Giovanni Pilu, Chef and Restaurateur
Master a career in the hospitality, tourism and events industry by learning at TAFE NSW. Discover one of the many courses offered by TAFE NSW today.
Pursue your dream career to become one of the best.
At William Angliss Insitute’s Sydney campus we offer a streamlined range of courses across foods, tourism, hospitality and events, including a select range of courses that are exclusive to Sydney-based students.
Whether you have a passion for travelling the world or coming up with exciting new culinary creations, we have a range of study options for you.
Our courses include:
Travel, tourism and hospitality
Triple diploma course – Diplomas of tourism and travel, events and hospitality
Certificate III Commercial Cookery (full time)
Certificate IV Commercial Cookery (full time)
Certificate III Patisserie (full time)
Certificate IV Patisserie (full time)
Fee information is available here.
We also offer many other seasonal and lifestyle courses available on our short courses website.
For more detailed information about our campus and courses available, download our course guide.
Enquire now online via our web form or call 1300 ANGLISS
Find out about our comprehensive training programs, covering the following:
- Skill Set Training
- Accredited qualifications
- Skill Set Training
- Compliance Training
- Coffee Training
We also run a range of specially-designed short courses for industry professionals. Find out more here.
Discover Your Career, with its sister sub-sites Discover Hospitality, Discover Tourism, and Discover Staff are targetted at school leavers and others seeking to enter these industries. As such, many visitors are seeking information on the types of training available and what kind of training they need to undertake to start their career.
We will be incorporating additional information on institutions and courses available but in the meantime we encourage you to review our information for advertisers with regard to advertising your courses.
The Star is Sydney’s only world-class casino and entertainment destination. The Star offers award-winning chefs and restaurants, luxury hotel accommodation and serviced apartments, a 14-room day spa, an international designer retail collection as well a world-class casino and international nightclub Marquee.
The $100 million Star Event Centre is a state-of-the art multi-use venue and has hosted more than 250 events since opening in January 2013, including The AACTA Awards, The ARIA Awards, The Premiere of World War Z, charity events for the Starlight Foundation and Tour de Cure and international talent such as Ricky Martin, Seal, Cold Play and Alicia Keys.
The Star Sydney Employee Education
The Star provides employees with education and training across a number of professional development areas, including:
- Welcome Day
- Star Quality Program
- Communicating with Impact
- High Impact feedback and listening
- Owning your career
- Time management
- Cultural Awareness
- Communication for leadership success
- Coaching for Peak Performance
- Driving Change
- Resolving Workplace Conflict
- Delegating With Purpose
- Finance Fundamentals
- Performance Management Training
- Recruiting Quality People.
For more information, please visit careers at The Star Sydney.
Intensive 8 Week Program: ASPIRE
Gain entry into the world of cooking through a guaranteed placement in some of Australia’s best kitchens.
Total Chef Aspire is a selective program which includes an intensive 4 week course, followed by a paid work placement – a quality apprenticeship, supported by dedicated Mentor Chefs.
3 days practical tuition per week (for 4 weeks)
2 days work placement (for 4 weeks) in some of the best establishments
Upon Competent Completion – the potential for paid placement in a high end commercial kitchen. Learn while you earn.
HTN is now welcoming all applicants – START your career today! ASPIRE starts soon… Apply today!
2-3 Year Apprenticeships
Stand out from the crowd and learn from masters of their craft in a wide range of industry settings.
A career as a professional Chef is both fulfilling and indeed rewarding with very real opportunity for career advancement, travel abroad, and job satisfaction.
How does it Work?
“Professional” is HTN’s baseline apprenticeship offering for prospective cooks and will provide a Certificate III in Commercial Cookery (SIT30813) outcome.
Anyone can apply, candidates who can demonstrate commitment and a sincere passion for cooking are selected and contracted to HTN. After extensive discussion regarding experience and career expectations, apprentices are then matched to a suitable Host within the Network. Throughout the duration of the Apprenticeship, there are opportunities to train and work with a number of Host Businesses.
HTN’s experienced Industry Advisors will visit you and your Host Business regularly to discuss your performance and progress, ensuring that you are receiving quality “on the job” training every step of the way. Your Industry Advisor will be available at any time to discuss your career development and assist you where possible.
Advanced Study: Executive
Be fully equipped to run a hospitality business, by completing this supervisory skills program.
Be fully equipped to run a hospitality business.
Total Chef Executive builds your skills and knowledge to be a leader in the industry. Refine your career goals and build the connections you will need to advance your career. Achieve a Certificate IV in Commercial Cookery. Workshops and real life scenarios will provide you with the skills required to manage staff and a business effectively.
Develop and take pride in a unique expertise that you can utilise in the retail and food industry.
Artisan Butchers are in high demand.
A Retail Butchery apprenticeship will equip you with the skills and knowledge to become a trade qualified butcher.
An apprentice butcher will typically:
- Cut, trim and shape standard cuts of meat to size
- Process carcasses into primary and secondary cuts
- Pack and store products for display and sale
- Order supplies from wholesalers using AUS-MEAT Language, and weigh and check stock on receipt
- Assemble and operate mincers, grinders, mixers, patty-forming or sausage-forming machines, and bandsaws
- Use correct detergents and sanitisers to prevent food poisoning and contamination of premises and equipment
- Assist clients (including hotels and restaurants) with menu planning, estimating food portions and production costs
- Collect payment for sales
- Prepare marinated meats and ready-to-cook dishes
- Advise customers about alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
HTN Peter Howard CULINARY Scholarship
The annual HTN Peter Howard Culinary Scholarship is another benefit that is exclusive to HTN Apprentices and Trainees. This scholarship, named after HTN’s official patron, is designed to provide a HTN apprentice with the opportunity to design their own culinary adventure, learning from the worlds best as they go.
The annual scholarship includes return airfares to the UK or China plus $5,000 in spending money.
HTN Apprentices can “self nominate” by creating a video submission of no more than 3 minutes duration addressing the following criteria:
- Evidence of extra curricular activities relevant to their trade
- Show a sincere passion for the industry
- Outline how they would be a good ambassador for HTN and the industry in general
- Outline what they would do with up to $5,000 in the UK or China to progress their hospitality career
Sounds exciting, right? Apply Now
HTN Peter Howard FUTURE CHEF Scholarship
One week of a culinary adventure, including travel and accommodation.
Each year, HTN selects two (2) Year 12 students to be the recipients of the prestigious HTN Peter Howard Future Chef Scholarship. This opportunity awards tomorrow’s chefs with a week’s supported culinary adventure, including travel and accommodation, to train and gain valuable hands on experience with a leading industry partner.
This scholarship is open to all Year 12 students throughout NSW and ACT who are studying hospitality as part of their HSC and is awarded to passionate, enthusiastic students who are going make the most of this invaluable opportunity to launch their future career as a chef.
Ready to go? Apply Now
HTN provides support and guidance to trainees and apprentices in NSW and the ACT. We have offices in Sydney (Roseville), Newcastle (West), and Canberra (Phillip).
If you are interested in any of our apprenticeship programs, or becoming a host or sponsor, please contact us today using our toll free number.
83 Pacific Highway, ROSEVILLE NSW 2069
PO Box 198
Toll Free 1300 139 108
Toll Free Fax 1300 656 139
Building A, Room AG.74 91 Parry Street, NEWCASTLE WEST NSW 2302
PO Box 2568, DANGAR NSW 2309
(02) 4969 9560
(02) 4969 9590
Unit 3, 1st Floor 31-37 Townshend Street, PHILLIP ACT 2606
Toll Free 1300 139 108
Toll Free Fax 1300 656 139
Hospitality & Tourism & Events Courses
Industry Description – Hospitality and Tourism
The growth in overseas awareness of South Australia’s stunning tourist attractions, growth in new markets such as day trips, and the benefits of proposed cheaper international air fares are but a few factors spelling great jobs for TAFE SA’s hospitality, travel and tourism, and event professionals.
TAFE SA Tourism, Events and Travel, believe in engaged and experiential learning, whether in a class, or away from campus. They introduce you to industry by providing field trips and excursions, so that you meet industry people, and experience what the tourism, events, travel, guiding and holiday park industries offer their customers. You will participate in practical activities, supported by sound industry knowledge to ensure you will succeed to pursue a career in Tourism, Events and Travel.
You will commence your studies in practical Certificate III levels which form the foundations to higher level qualifications and jobs with responsibility. Who knows where your studies and a career may lead you – choose your own adventure!
Events – Event Coordination
Events management in Australia is vibrant and growing, requiring trained professionals to manage events ranging from private parties and art exhibitions at company events and music festivals.
An Event qualification will help you to develop skills in strong organisation, careful planning, attention to detail and patience. Prepare for an exciting career in events!
Sports Administrator at Tennis SA
Brooke Stringer enrolled in a TAFE SA Events course, while studying her SACE, as she was interested in pursuing either Tourism or Events as a career path. Brooke also chose this course because of the many fun and interesting components it included.
“I chose to study at TAFE SA as is enabled me to gain a certificate whilst still being at school. This enabled me to join the workforce without having an extra year of study after school.”
By attending TAFE classes once a week Brooke was able to complete her school work at the same time.
“My teachers and lecturers were very understanding of my time restraints and were able to help me through. I enjoyed meeting new people in a relaxed adult learning environment.”
“I enjoyed going out into the community and doing practical activities. I have developed my communication skills and gained confidence in dealing with a wide range of people. I would highly recommend this course which enabled me to gain employment in the Events industry.”
Events: Employment Opportunities
Graduates of this course are able to work in a range of organisations where event management takes place, and such organisations are diverse in nature.
Examples include professional conference organisers, exhibition and event management companies, sporting associations, community organisations, hospitality and cultural venues.
Possible job titles include: event manager; venue manager; conference manager; exhibitions manager.
Please use the online enquiry form
Email: Events Studies
Phone: 8348 4662
Travel and Tourism
Australia is seen as a destination offering unique tourism experiences and our courses offer the opportunity to increase knowledge and skills to gain a start in this exciting industry.
Travel and Tourism Courses
Tourism Services Officer at Barossa Visitor Centre
Through her studies with TAFE SA Stacy Baldwin gained the knowledge and skills required to achieve a permanent position at the Barossa Visitor Centre after completing her traineeship.
“Through my studies I learnt how to read and interpret brochures and timetables which helped to develop my confidence to provide accurate advice and sell tourism products and services to visitors.”
Stacy said that her lecturers were very helpful and they promptly responded to any enquiries she had.
“I really enjoyed attending the workshops as I was able to meet, interact and learn from other people in the tourism industry.”
Stacy has been selected as a Young Ambassador through the Barossa Vintage Festival and hopes that she can continue to work and promote the Barossa Valley by utilising her skills and knowledge of the Tourism and Travel industr
Setting up own wine tour business
After working in the IT industry for 15 years Richard fancied a career change. With his love of travel he decided to complete a guiding course externally with TAFE SA which could fit around his work and life commitments.
“As part of the course I was required to plan and then run a real tour. I took five people on a wine tour in the McLaren Vale. This was the moment I realised that guiding is what I really wanted to do.”
Studying and working simultaneously was a more difficult than he thought but found that the lecturers were incredibly supportive.
“Whenever I had a question I just sent them an email or gave them a call and they were there to help and offer advice.”
“Ultimately, I’ve always wanted to own my own business doing something I have a passion for and now I’m able to fulfil those dreams!”
Travel & Tourism: Employment Opportunities
Jobs in travel and tourism are by nature found wherever tourists want to go. This includes major cities and attractions, as well as on modes of transport needed to take tourists to these destinations. This means there are jobs available in travel and tourism throughout South Australia and all over the world, in famous cities as well as on tours or cruises.
Courses focus on study of the industry, wholesale and retail product delivery and human resource management. Specialist streams are available in Travel, Tourism, Guiding and Holiday Parks and Resorts.
These qualifications provide the skills and knowledge for an individual to be competent in wide-ranging, highly specialised technical tourism skills covering operations, sales, marketing, product development, business planning, and human resource and financial management.
Travel and Tourism enquiries
Please use the online enquiry form
Email: Travel and Tourism Studies
Phone: 8348 4662
Courses in general operations enable students to learn specialist skills in silver service, food and wine, and set the foundation for working in a hotel, restaurant, cafe, banqueting or catering environment.
More advanced studies enable students to develop competencies such as marketing, finance and human resource management, initially preparing for employment in a team leader/supervisor role, and later in a variety of management roles.
Intensive World of Bartending – 1 week
Prepare & Serve Cocktails – 3 weeks
SA Liquor Licensing Laws – 1 day
Apprenticeships and Traineeships
Restaurant & Catering Australia
The Restaurant and Catering Industry Association of Australia (Provider number 6868) is a Registered Training Organisation (RTO) and as such is able to deliver nationally recognised certificate level training and industry short courses.
We help members, restaurant, café and catering organisation owners and their employees with learning and development opportunities that enhance capability, competency and ultimately competitive differentiation.
Competitively priced regulatory and professional development courses are available across multiple states and in a variety of delivery methods:
- Face to face at client premises
- Face to face at selected venues
- Distance learning online and onsite
Noma has chosen R&CA as their training partner for the Noma Australia pop up restaurant at Barangaroo, Sydney from 26 January to 2 April 2016. Noma has been consistently voted one of the world’s best restaurants.
Apprenticeships and Traineeships in New South Wales
NEW: FRONT OF HOUSE APPRENTICESHIP IN NSW (SIT30713)
To achieve a SIT30713 Certificate III in Hospitality, 20 units must be completed:
- 7 core units
- 2 compulsory elective units
- 11 elective units
There are three specialisations to choose from:
- Waiter with Sommelier and Barista specialisation
- Café Dining with Barista and Waiter specialisation
- Bar Operations with Multi-Skilled specialisation
The expected duration is 24 months
To achieve a SIT30813 Certificate III in Commercial Cookery, 25 units must be completed:
- 22 core units
- 3 elective units
The expected duration is 36 months
Certificate IV in Hospitality – Traineeship
To achieve a SIT40313 Certificate IV in Hospitality, 21 units must be completed:
- 9 core units
- 12 elective units
The expected duration is 30 months
As and when government funded training becomes available Restaurant and Catering Industry Association of Australia (Provider number 6868) extends subsidised places to members and their employees, eligibility criteria applies.
The recent additions of “On Line” course capability provides a great opportunity for regional and metro members to up skill and keep abreast of industry developments in a cost and time effective manner.
Through the Doing Business Better program we also run a number of informal educational seminars across the country covering topical and on-trend areas of interest to our members. Presentations and interactive sessions range from key trends influencing food, wine, service and fit outs through to social media and consumer activation strategies and innovations.
Enhancing your capability and competitive differentiation
To ensure the courses and programs offered remain relevant, current and of the highest standard we continually assess and work with our selected trainers to refresh their skills and bring vibrancy to the program.
The training program has been updated to include a number of online options to better meet the needs of our regional members and metro based members that want the convenience of studying from home.
This means that you can now select from a wider range of courses and participate either online, face to face via classroom settings or in your workplace.
The summary below provides an overview of available courses.
Regulatory Training Courses
Responsible Service of Alcohol (unit of competency SITHFAB201)
Food Safety Supervisor (units of competency SITXFSA101 and SITXFSA201)
Restaurant & Caterer Licensee Course (units of competency SITHFAB201, SITXFSA101 and SITXFSA201) non accredited component is also part of the training.
Professional Development Courses
All regulatory training courses can be delivered at client premises, please contact our Training Department to discuss options and details – on 1300 722 878.
*SIT20213 Certificate II Hospitality
*SIT20312 Certificate II in Kitchen Operations
*SIT30713 Certificate III in Hospitality
*SIT30813 Certificate III in Hospitality Commercial Cookery
*SIT31013 Certificate III in Hospitality Catering Operations
*SIT40313 Certificate IV in Hospitality
*SIT50313 Diploma of Hospitality
*SIT60313 Advanced Diploma of Hospitality
Essential Customer Services Skills (units of competency SITXCCS303, SITXCOM401, SITXCCS401 and SITXCCS501)
Total Stock Control (units of competency SITXFSA101, SITXINV202, SITXINV401 and SITXINV601)
Controlling Business Costs (units of competency SITHKOP302, SITHKOP501 and SITXFIN402)
Promoting my Business (units of competency SITXMGT501 and SITXMPR502)
Coaching & Mentoring Team Leaders (units of competency SITXHRM301 and SITXHRM402)
*Qualifications are delivered online although conditions apply for the following units:
HLTAID003 – Provide First Aid – participant is required to coordinate and attend the course and Restaurant and Catering Association of Australia (Provider 6868).
SITHFAB201 – Provide Responsible Service of Alcohol – This particular unit cannot be delivered online in NSW, VIC and ACT. Participant is required to coordinate and attend the course and Restaurant and Catering Industry Association of Australia (Provider number 6868).
Workplace assessments for the certificate courses can be accommodated in metro areas, subject to availability.
Click on your state to find out more about the courses:
*Restaurant and Catering Industry Association of Australia (Provider number 6868)*
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