Head home Jump to Skillspassport

Discover your future in Hospitality and Tourism

Your next team member awaits...
Is Tourism your game? Take the plunge!
Get your hospitality career cooking!!
Is Tourism your game? Take the plunge!

Get your hospitality career cooking!!

Your next team member awaits...
CAREERS

From Ayres Rock to Sydney via Melbourne

William Angliss Institute recently hosted 10 candidates for two days’ intensive learning about customer service management as part of their program supported by Jetstar in collaboration with Voyages Indigenous Tourism Australia.

For the program candidates worked to identify customer needs within the workplace by interviewing key staff to determine customer preferences in order to provide the best products and services. They created and personally distributed surveys to direct and indirect customers and developed or improved and implemented a standard operating procedure (SOP), which they then monitored and assessed.

The program also focuses on using effective communication skills to take responsibility for finding solutions for complaints and also how to manage conflict so that they result in positive outcomes.

The first part of the program was delivered at William Angliss Institute’s Melbourne CBD campus, the second part sees candidates presenting their projects to Voyages CEO Andrew Williams and Jetstar CEO David Hall in Sydney.

Of the 10 candidates, five are graduates from the Indigenous Traineeship Program at Ayers Rock Resorts which has been delivered by William Angliss Institute since 2012.

All candidates are currently working at Ayers Rock Resort in a variety of departments and hotels.

VOYAGES INDIGENOUS TOURISM AUSTRALIA


Voyages Indigenous Tourism Australia has managed various resorts on behalf of the Indigenous Land Corporation (ILC). Voyages offers experience-based holidays in spectacular wilderness locations including Ayers Rock Resort in the iconic Red Centre, Home Valley Station in the Kimberley region of Western Australia, and tourism facilities at Mossman Gorge in tropical Queensland.  For more information visit https://www.voyages.com.au/

CAREERS

TAFE QLD Hotel and Hospitality School

TAFE Queensland's Hotel and Hospitality School (QHHS) is training the next generation of five and six-star workers and invites outstanding applicants to join their flagship program,

Read more...

CAREERS

Live and love hospitality...

Hospitality - it's not a job, it's a lifestyle

Read more...

CAREERS

HTN's Peter Howard Culinary Scholarship

Each year, HTN selects a winner of the prestigious HTN Peter Howard AM Future Chef Scholarship.

Read more...

CAREERS

The Star Sydney is looking for Apprentice Chefs

Star Sydney are currently taking expressions of interest for enrollment in The Star Culinary Institution to start in early December.

Read more...

CAREERS

ICC Sydney - current jobs and future careers

Now open, ICC Sydney is Australia’s premier fully-integrated convention, exhibition and entertainment precinct.

Read more...

CAREERS

Study events at William Angliss

Why settle for walking the red carpet when you can run the whole show? With our Event Management courses you can learn how to plan, fund, market and manage successful events.

Read more...

CAREERS

Looking for guaranteed work? Aspire is for you!

How does a guaranteed placement into some of Australia's best kitchens sound to you? Then this could be the perfect opportunity for you!

Read more...

CAREERS

Fancy a career in resorts?

The William Angliss Institute is an industry leader when it comes to developing world-class travel and tourism graduates, and its resort training is no exception.

Read more...